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Board Paper of Class 12-Commerce 2009 Business Studies Delhi(SET 1) - Solutions

General Instructions:
(i) Answer to questions carrying 1 mark may be from one word to one sentence.
(ii) Answer to questions carrying 3 marks may be from 50 to 75 words.
(iii) Answer to questions carrying 4-5 marks may be about 150 words.
(iv) Answer to questions carrying 6 marks may be about 200 words.
(v) Attempt all parts of a question together.


  • Question 1

    Why is management considered a group activity?

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  • Question 2

    ‘Management increases efficiency.’ How?

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  • Question 3

    Why are Principles of Management called flexible?

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  • Question 4

    What does the principle of ‘Intiative’ indicate?

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  • Question 5

    State first two steps in the process of planning.

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  • Question 6

    Give one difference between policy and procedure.

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  • Question 8

    Why is it said that ‘The supervisor is a link between management and the operative employees’?

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  • Question 9

    What is meant by ‘Right to be heard’ to a consumer?

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  • Question 10

    What is the purpose of enacting Consumer Protection Act, 1986?

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  • Question 11

    ‘Controlling is looking back.’ Explain.

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  • Question 12

    Explain the objective of financial planning.

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  • Question 13

    State the objective of Financial Management.

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  • Question 14

    Define Capital market. State the two parts of capital market.

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  • Question 15

    What is meant by ‘Direct Channels of Distribution’. List any four methods of direct channels of distribution.

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  • Question 16

    Aman, Avneesh and Amrish have decided to start a business of manufacturing toys. They identified the following main activities which they have to perform.

    i. Purchase of raw material.

    ii. Purchase of machinery

    iii. Production of toys

    iv. Arrangement of finance

    v. Sale of toys

    vi. Identifying the areas where they can sell their toys

    vii. Selection of employees

    In order to facilitate the work they thought that four managers should be appointed to look after (a) production, (b) finance (c) marketing (d) personnel

    a. Identify the function of management involved in the mentioned para.

    b. Quote the lines from the above para which help you in identifying this function

    c. State the steps involved in the process of this function of management.

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  • Question 17

    “Some learning opportunities are designed and delivered to improve skills and abilities of employees whereas some others are designed to help in the growth of the individual in all respects.” Identify and explain the two concepts explained above.

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  • Question 18

    “All managers are leaders but all leaders are not managers”. In the light of this statement differentiate between leadership and management.

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  • Question 19

    Explain how controlling helps in achieving better coordination and better planning?

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  • Question 20

    Explain any four functions of consumer organisations and Non-Government Organisations (NGO’s) for protecting and promoting the interests of the consumers.

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  • Question 21

    “Coordination is the orderly arrangement of group efforts to provide unity of action in pursuit of a common purpose.” In the light of this statement explain the nature of coordination.

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  • Question 22

    Explain ‘Differential Piece Rate’ and ‘Functional Foremanship’ as techniques of scientific management.

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  • Question 23

    Explain any five limitations of planning.

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  • Question 24

    Why was the Securities and Exchange Board of India (SEBI) set up? Explain any four objectives of SEBI.

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  • Question 25

    ‘Bending the customer according to the product’ and ‘Developing the product according to customer needs’ are the two important concepts of marketing management. Identify the concepts and differentiate between the two.

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  • Question 26

    What is meant by ‘functional structure’ of an organisation? Explain any two advantages and two limitations of it.

    OR

    Explain the elements of delegation of authority.

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  • Question 27

    ‘Staffing is an important function of management in all organisations’. Why? Explain any four reasons.

    OR

    What is meant by recruitment? Explain any four external sources of recruitment.

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  • Question 28

    ‘Directing is the heart of the management process.’ Do you agree? Give four reasons in support of your answer.

    OR

    ‘The effectiveness of a manager depends on his or her ability to communicate effectively.’ Explain how.

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  • Question 29

    Explain any four factors affecting the working capital requirement of a company.

    OR

    ‘Determination of capital structure of a company is influenced by a number of factors.’ Explain any four such factors.

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  • Question 30

    What are the characteristics of a good brand name? Explain.

    OR

    Explain the following sales promotion activities:

    i. Discount

    ii. Product combination

    iii. Financing

    iv. Lucky draw

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