Board Paper of Class 12-Commerce 2009 Business Studies All India(SET 1) - Solutions

General Instructions:
(i) Answer to questions carrying 1 mark may be from one word to one sentence.
(ii) Answer to questions carrying 3 marks may be from 50 to 75 words.
(iii) Answer to questions carrying 4-5 marks may be about 150 words.
(iv) Answer to questions carrying 6 marks may be about 200 words.
(v) Attempt all parts of a question together.

Question 1

‘Management is a goal-oriented process.’
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Question 2

‘Management helps in the development of the society.’ Explain.
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Question 3

Why are principles of management called universally applicable?
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Question 4

Why did Fayol introduced the concept of ‘Gang Plank’ in the principle of ‘Scalar-Chain’?
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Question 5

What is meant by ‘selecting an alternative’ as a step in the planning process.
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Question 6

What is meant by ‘Policy’ as a plan?

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Question 7

Give any two elements of directing.
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Question 8

How does a supervisor acts as a linking pin between the management and the operatives?
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Question 9

What is meant by ‘Right to choose’ to a consumer?
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Question 10

Which claims Under what circumstances can a consumer file an appeal before to the Supreme Court under the Consumer Protection Act?
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Question 11

‘Controlling is forward looking.’ Explain.
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Question 12

Explain the importance of ‘Financial Planning’.
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Question 13

‘Sound financial management is the key to the prosperity of business.’ Explain.
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Question 14

Differentiate between capital market and money market.
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Question 15

What is meant by channels of distribution? Explain the types of channels of distribution.
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Question 16

Aman, Avneesh and Amrish have decided to start a business of manufacturing toys. They identified the following main activities which they have to perform.
i. Purchase of raw material.
ii. Purchase of machinery
iii. Production of toys
iv. Arrangement of finance
v. Sale of toys
vi. Identifying the areas where they can sell their toys
vii. Selection of employees
In order to facilitate the work they thought that four managers should be appointed to look after (a) production, (b) finance (c) marketing (d) personnel
a. Identify the function of management involved in the mentioned para.
b. Quote the lines from the above para which help you in identifying this function
c. State the steps involved in the process of this function of management.
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Question 17

“Some learning opportunities are designed and delivered to improve skills and abilities of employees whereas some others are designed to help in the growth of the individual in all respects.” Identify and explain the two concepts explained above.
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Question 18

‘Leadership is required only for less efficient subordinates.’ Do you agree? Explain any four reasons in support of your answer.
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Question 19

How does controlling help in ‘achieving objectives’ and ‘improving employee morale’?
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Question 20

Explain any four responsibilities of the consumer to safeguard his interest.
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Question 21

‘Coordination is not separate function of management; it is the essence of management’. Explain with the help of suitable example.
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Question 22

Explain any two reasons why proper understanding of management principles is necessary.
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Question 23

Explain any five point of importance of planning for a large business enterprise.
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Question 24

Why was the Securities Exchange Board of India (SEBI) set up? Explain any four regulatory functions of SEBI?
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Question 25

‘Bending the customer according to the product’ and ‘developing the product according to customer needs’ are the two important concepts of marketing management. Identify the concepts and differentiate between the two.
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Question 26

What is meant by ‘Divisional structure’ of an organisation? Explain any two advantages and any two limitations of it.

OR

What is meant by ‘formal organisation’? Explain any five features of formal organisation.
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Question 27

What is meant by internal sources of recruitment? Why do organisations prefer recruitment through internal sources? Explain.

OR

Explain the steps in the process of selection of employees.
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Question 28

‘Human beings cannot be motivated only through monetary incentives; non-monetary incentives are also necessary to motivate them.’ Explain any four such non-monetary incentives.

OR

What is meant by ‘communication’? Explain how communication is an important function of management.
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Question 29

‘Determination of capital structure of a company is influenced by a number of factors.’ Explain any four such factors.

OR

Explain any four factors affecting working capital requirement of a company.
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Question 30

What is meant by packaging? Give any five points explaining why packaging is important.

OR

Explain the following sales promotion activities.
i. Refund
ii. Instant draw and assigned gifts
iii. Full finance
iv. Sampling
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