Board Paper of Class 12-Commerce 2014 Business Studies Delhi(SET 1) - Solutions

• Question 1
  What is meant by 'Management of people'? VIEW SOLUTION

• Question 2
  What is the objective of  'Method Study' as a technique of scientific management? VIEW SOLUTION

• Question 3
  What is included in the 'political environment' of business? State. VIEW SOLUTION

• Question 4
  Give the meaning of 'policy' as a type of plan. VIEW SOLUTION

• Question 5
  Give the meaning of 'Authority' as an element of delegation. VIEW SOLUTION

• Question 6
  State any one advantage of  'Formal Organisation'. VIEW SOLUTION

• Question 7
  Why employees become lethargic when the organisation uses internal sources of recruitment? State. VIEW SOLUTION

• Question 8
  'Recruitment' is one of the specialised activities performed by human resource management. Mention any two other specialised activities of human resource management. VIEW SOLUTION

• Question 9
  Give an example of 'Employee Recognition Programmes' as a non-financial incentive. VIEW SOLUTION

• Question 10
  What is meant by 'Encoding' as an element of communication? VIEW SOLUTION

• Question 11
  Define 'Capital Structure'. VIEW SOLUTION

• Question 12
  How does 'Inflation' affect the working capital requirements of a company? State. VIEW SOLUTION

• Question 13
  Rahim was working in an enterprise on daily wages basis. It was difficult for him to fulfill the basic needs of his family. His daughter fell ill. He had no money for his daughter's treatment. To meet the expenses of her treatment, he participated in a cycle race and won the prize money. The cycle company offered him a permanent pensionable job which he happily accepted.
  (i) By quoting the lines from the above para identify the needs of Rahim that are satisfied by the offer of cycle company.
  (ii) Also, explain two other needs of Rahim followed by above that are still to be satisfied. VIEW SOLUTION

• Question 14
  How directing helps in the efficient and effective functioning of the organisation? Explain by giving any three points. VIEW SOLUTION

• Question 15
  'Financial market plays an important role in the allocation of scarce resources in an economy by performing various functions.' Explain any three functions of financial market. VIEW SOLUTION

• Question 16
  Crackers Ltd., a firecracker-manufacturing company, launched some new products on the eve of Diwali, which attracted many buyers. To meet the increased demand, the company employed children from nearby villages. Although the product was in great demand, appropriate safety warnings for use were not mentioned on the packets that led to many accidents.
  
  (i) Identify and explain the important product-related decision that was not taken into consideration by the company.
  (ii) Also, identify any two values that were violated by the company. VIEW SOLUTION

• Question 17
  State any three points of importance of consumer protection from the point of view of consumers. VIEW SOLUTION

• Question 18
  Explain the following rights of consumers:
  
  (i) Right to be informed
  (ii) Right to safety VIEW SOLUTION

• Question 19
  XYZ Power Ltd.set up a factory for manufacturing solar lanterns in a remote village as there was no reliable supply of electricity in rural areas. The revenue earned by the company was sufficient to cover the costs and the risks. The demand of lanterns was increasing day by day, so the company decided to increased production to generate higher sales. For this they decided to employ people from the nearby villages as very few job opportunities were available in that area. The company also decided to open schools and creches for the children of its employees.
  
  (i) Identify and explain the objectives of management discussed above.
  (ii) Sate any two values which the company wanted to communicate to the society. VIEW SOLUTION

• Question 20
  Why is the understanding of business-environment important for managers? Explain with the help of any four points. VIEW SOLUTION

• Question 21
  How is training of employees beneficial for the organisation? State by giving any four reasons. VIEW SOLUTION

• Question 22
  Explain any four points that highlight the importance of financial planning. VIEW SOLUTION

• Question 23
  Describe any five limitations of planning. VIEW SOLUTION

• Question 24
  Differentiate between 'capital-market' and 'money-market' on the following basis:
  
  (i) Participants; (ii) Instruments' (iii) Investment outlay; (iv) Duration and (v) Liquidity. VIEW SOLUTION

• Question 25
  Explain 'Price' as an element of marketing-mix. Also explain any four factors that affect the fixation of price of a product. VIEW SOLUTION

• Question 26
  Principles of Taylor and Fayol are mutually complementary. One believed that, management should not close its ears to constructive suggestions made by the employees, while the other suggested that a good company should have an employee suggestion system, whereby suggestions which result in substantial time or cost reduction should be rewarded.
  Identify and explain the principles of Taylor and Fayol referred in the above para. VIEW SOLUTION

• Question 27
  'Organising involves a series of steps in order to achieve the desired goals.'
   

    Or

  
  With the help of any four points, explain the crucial role that organising plays in an enterprise. VIEW SOLUTION

• Question 28
  Explain the various steps in the process of controlling.
   

  OR
   

  Explain any four points that highlight the importance of controlling. VIEW SOLUTION

• Question 29
  Explain the following as factors affecting the requirements of fixed capital:
  
  (i) Scale of operations
  (ii) Choice of technique
  (iii) Technology upgradation and
  (iv) Financing alternatives
   

  Or

  
  Explain the following as factors affecting dividend decision:
  
  (i) Stability of earnings
  (ii) Growth opportunities
  (iii) Cash flow position and
  (iv) Taxation policy VIEW SOLUTION

• Question 30
  Explain the following functions of marketing:
  (i) Gathering and analysing market information
  (ii) Marketing planning
  (iii) Customer support services and
  (iv) Physical distribution.

  OR

  
  'Though advertising is one of the most frequently used medium of promotion of goods and services, it attracts lot of objections.' Explain any four such objections. VIEW SOLUTION